shipping time
4,5 working days ..

NC Paints Return & Exchange Policy

At NC Paints, customer satisfaction is our priority. Please read our return and exchange policy carefully before placing an order.

1. Return & Exchange Eligibility

Products can be returned or exchanged within 7 days of delivery only if:

The product is damaged during shipping.

The wrong product was delivered.

The product is defective or leaking upon arrival.

The received item does not match the order placed.

These conditions are commonly used in e-commerce return policies.

2. Conditions for Return

To qualify for a return or exchange:

Product must be unused and in its original condition.

Original packaging, labels, and accessories must be included.

Proof of purchase (order number or invoice) is required.

Clear photos or videos of the issue must be provided.

3. Non-Returnable Items
The following items are not eligible for return or exchange:
Used or partially used paints.
Customized orders.
Clearance or sale items.
Products damaged due to customer misuse or improper storage.

4. Return Process
Contact NC Paints within 7 days of receiving your order.
Share your order number and photos/videos of the issue.
Our team will review your request within 2-3 working days.
Once approved, replacement or exchange instructions will be provided.
5. Refund Policy
Refunds are only applicable if the ordered product is unavailable for replacement.
Approved refunds will be processed within 7-10 working days.
Shipping charges are non-refundable

NC Paints Rights
NC Paints reserves the right to approve or reject any return or exchange request after product inspection.
Contact Us
For return or exchange requests, contact us through:
WhatsApp: 03024567682
Email: ncbt99@gmail.com
Instagram: @ncpaints9
*By placing an order with NC Paints, you agree to the above Return & Exchange Policy.*